How To Really Stand Out As A Brand

Over-The-Phone Interpreters Make Sense For Small Businesses

25 July 2019 by Alexa Armstrong

As a small business owner, you might not have access to all the conveniences of your larger counterparts. However, it does not mean that you can't be just as prepared. As you work to expand your benefits, you might begin to take on more international clients, but the language barriers don't have to stop you. An over-the-phone interpreting service is often a better way to overcome a language conflict than on-site services.

1. Fewer Schedule Conflicts

All sorts of scheduling conflicts arise with on-site interpreters. Given the time zone differences, the international caller might need to schedule the call for an early morning hour. An on-site interpreter might be unable to come in that early due to scheduling demands.

If you are trying to win over a client, the last thing you want to tell them is that you can't connect at the time that is most convenient for them. Over-the-phone interpreters are available locally, as well as internationally, and they are available around-the-clock to meet your need. 

2. Signed Confidential Agreements

Over-the-phone interpreter companies understand that the business matters they discuss are often of a confidential nature. In order to protect their clients, they often require each interpreter to sign a confidential agreement. In some instances, the interpreters are also vetted to ensure there are no conflicts of interest. 

As part of the agreement, the interpreter is not authorized to discuss any information that they hear over the phone, and in some instances, they can't even reveal who they were providing interpretation services for. To protect your company's interests from larger or competing brands, this added layer of privacy is especially helpful.

3. Flexible Service Options

Many on-site interpreters have specific package options that their customers must choose from. For example, the company might charge for their services in time blocks. If the company made you purchase a 4-hour block of time, but you only need the service for a short 30-minute phone call, you'd likely be spending far more money than necessary for what you need. Over-the-phone interpreters don't have the same overhead charges as on-site interpreters, and as a result, they offer more flexible service packages so that you typically only have to pay for the actual time that you use the interpreter. 

An over-the-phone language interpreter is an on-demand, cost-effective, and proficient option for small business of every industry. Always consider this option for all your interpretation needs. To learn more, contact a company like Global Interpreting Network Inc today. 

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